### Podcast Episode with Roy: Insights into Junk Hauler

**Host: Nick**
“All right, I’m sitting here with Roy for another episode about the junk hauler. How you doing, man?”

**Guest: Roy**
“Doing great, Nick. Thanks for having me. We did an episode. Was it in ’24 or ’23?”

**Nick**
“Yeah, time flies. I can’t remember.”

**Roy**
“Time flies. So, I’ve heard your story. For anyone listening to this one, we have a previous episode that gives his backstory, which is really cool. Jump in if I get anything wrong. You basically moved up here, were doing a remodel, and had an extensive advertising background. You lived in Cali before moving to Idaho where you did a pretty extensive remodel during winter, which made it significant.”

**Nick**
“It was winter. It was miserable because you had to go to the landfill multiple times in a pickup truck, right?”

**Roy**
“Yeah, we just had a little trailer which made it even more challenging. But that’s what sparked the idea.”

**Nick**
“That’s cool. Love hearing where the spark came from. We delve deeper into that in the first episode. Check it out for more on Roy’s background.”

#### On Competition and Growth

**Nick**
“Competition doesn’t scare you. It makes you sharpen the blade. As the franchise model moves into this market, is competition still coming for you?”

**Roy**
“Yeah, it seems like every time we meet, there are more competitors. You just got to stay sharp and be ahead of the game, using the strengths you have.”

**Nick**
“How do you stay sharp and keep your team in the right mindset?”

**Roy**
“Balancing being modest and recognizing limitations help. Moving too fast doesn’t allow you to be smart. It’s essential to slow down, make smarter decisions, and treat your crew right.”

**Nick**
“Have you grown since our last conversation?”

**Roy**
“Absolutely. Growth has been significant in the last three months, with more customers and a different pace, leveling up as a business.”

#### Leadership and Culture

**Nick**
“What’s your approach to leadership, especially regarding your team?”

**Roy**
“Being a leader involves listening, not micromanaging. It’s about letting your team run independently while stepping in when necessary. Being a true leader means guiding your team to success.”

**Nick**
“Isn’t there a fear that nurturing employees might lead them to leave the business?”

**Roy**
“Some may leave to pursue their dreams, but by ensuring they are well-trained and appreciated, many will stay. Allowing the fear of them leaving to dictate actions only harms the team.”

**Nick**
“It’s crucial to develop the right company culture and not let customers compromise that.”

**Roy**
“Correct. We ensure that our culture aligns with our values and the feedback we get from the community is important. Empathy is at our core.”

#### Future Goals and Community

**Nick**
“Do you have any major future goals for Junk Hauler?”

**Roy**
“Building alliances is huge. We’ve had a great long-term relationship with partners like United Metals. It’s essential to have strong partnerships to grow efficiently and sustainably.”

**Nick**
“Do you plan to expand beyond Idaho?”

**Roy**
“If it’s done right, yes. We want to excel in Idaho first and then decide based on our experiences. The key is maintaining the essence of our core values as we grow.”

**Nick**
“Thanks for catching up, Roy. Here’s to seeing Junk Hauler grow even further.”

**Roy**
“Thanks, bro. Always a pleasure.”