Recycled Idaho – Tom Neill President United Metals Recycling

In this podcast we interview Tom Neill the newly appointed president of United Metals Recycling. Tom discusses his path that led him to the Recycling Industry and the culture over at United Metals . Take a listen

Transcription

welcome to recycled Idaho for to recycling industry veterans bread Eckart Nick Schneider explore Idaho businesses and organizations that are putting in the work to keep Idaho environmentally and economically viable at the same time take a listen to how these entrepreneurs business owners and operators from making things happen in the great state of Idaho this podcast Nick and I sit down with our very own Tom Neal we officially named Tom the president of United metals recycling in January of 2020 tom has a great background our company and I’m personally looking forward to another 30-plus or more years of running our business beside him with all of our great management team take a listen alright recycled Idaho volume we don’t know we’ll see but we’re sitting down here with one of our own Tom Neil Nick Snyder myself where that cart or the recycled Idaho podcast this is the first time we’ve done one of our own guys interviewed our own guys but we thought it was super pertinent just because as of January 1st Tom Neal was named the president of United metals so being uh beans that we want to get this one

recorded now we’ve come and putting it off for a few weeks we finally left that down to get it done so Tom Nick let’s get the time artis Congrats Tom I mean well well deserved he’s probably the biggest reason why just a little bit of background on Tom and my relationship is I’ve known Tom since we were freshmen in college I met Tom at Eastern Oregon University we both showed up in the fall to play football together played the same position live two doors down from each other in the dorms and that was kind of how our relationship formed so previous to coming in out of metals you you were involved in what give us kind of little bit of background on what she did yeah also a prior to graduating Rob not prior after graduating and moved southeastern Idaho worked for a company over there basically it was a call center I kind of got a taste of supervising people that was interesting I learned a lot I was fresh out of college I really didn’t know a whole lot but anyway so that opportunity was good after that at the time I

moved over to Western Washington Tacoma area I worked for a company out there Industrial staffing agency I was in Tacoma Washington and I was pretty interesting I really got my eyes wide open on that one just kind of with the different people different working with different industries to come was pretty rough oh yeah it was rough and also to put it in terms you know we were staffing you know companies and you know the companies that were staffing most of them wanted to pay the employees that minimum wage so you definitely would get a lot of challenging workers that’s kind of those things are you come in in the day and you never knew who that showed up did he ever staff for any scrap yards over there yeah okay yeah but and basically what we had those individuals do they would go there to basically throw trims okay the bus trims yeah so you know I’m cleaning lead wheel weights off do that or yeah no mainly just throwing yeah I was the main they’ve seen some labor the containers yeah containers which is a pretty physical demanding job and yeah we actually

have one guy he loved I just forget him but he’s kind of a character but that was this Jam and he wasn’t one of them that would show up for you to sign yet yeah I think we do it they would go if they liked the worker they would put the ticket refund and then you would just hopefully they’d show up the next day about I don’t know 75% didn’t yeah and then you’d have to fill in and and you’d show up at five o’clock in the morning and I’d have a table like this and I’d have all the tickets printed out dispatch and this was in the day you know we didn’t you know the phone we didn’t have really GPS on our phones or whatnot so in addition of that it was kind of tricky because you’d have to figure out who had a car is 2/3 of them of the workers that have vehicles so yeah you’re mixing and matching data throughout a vehicle and then you’d have to print directions this is a MapQuest the Google Map days right yeah and you get it to him and you would

try to tell him where it was that and you just were like crossing your fingers oh ma and that was a major win and then it was like they stayed the full day that was like the win of all wins you know it was pretty wild there’s but it was a good experience taught me a lot about people a lot about you know people’s motivations yeah so prior to that when we graduated college I tried to recruit you to come back to Idaho from Oregon and work with us you know this was 2004 and I was going back to the family business so I’m like dude I got a good gig for you if you come you want to show up and you had already made commitments to move to back to East I don’t think you got to Washington but I always told you hey if anything ever changes if there’s ever an option you know just give me a call and I said and we’ll go to works and I remember when you called me you’re like all right I think I’m moving back to Idaho I’m like let’s go let’s do

it and I was pretty you know real fortunate at the time I mean you know that was you know that whole 2008 to know 2009 that was right when the economy had just I mean it was terrible yeah and was that hard on a staffing oh yeah yeah I mean because people weren’t really looking to hire yeah the only thing that sometimes was kind the only positive part of it is some of the employers didn’t want to commit to full-time employees because they weren’t sure from you know projecting from a year out whether or not they were going to retain those employees so you could kind of get a little bit of business from that but majority of it they were just trying to keep their own people working yeah you know and so when I reached out to you and that was in 2008 he said 2009 mm mm yeah it just I think it was just the the winter of 2009 okay when that happened and yeah I mean thank my lucky stars you know that you fit you said I think I got something big or something out yeah we’re

all fingers helping out you know so well it’s cool I remember you know Brett Buxton who works with us you know him and another friend came over with the green affect trailer yeah loaded up my stuff yeah loaded up everything I owned went back to Boise and I showed up to working out of metals that one day what’s crazy and I feel don’t know the story but so like when you came back to work Monday morning we were just in the middle of hatching this website called the cycle connect right right and it was just kind of this thing that I had was like scheming on as far as building almost like a Craigslist for scrap yeah so we had recycled connect and you could go in and post stuff for sale more stuff that you were looking to buy whatever else and it never really took off but we made it run out it we built the website and we learned a ton right yeah so everybody loves to talk about all your victories and nobody I always poo-poos I’ve taken it out eles in my life like I know how they

feel and I always learned something from it now just get something out of it well you know and I was just thinking about this other day cuz Nick and I were talking we were in Grandview yesterday we’re driving back and yeah I was trying to we were talking about Zeke who does a lot of our computer work and website work and whatnot and that’s how we connected with Zeke yeah was through that you know Zach was here today yeah whether even through that yeah so yeah even in that your roughest toughest times and when things seem like you know they’re not going the way that you want to go out yeah there’s always something you can take from you learn from it rather that’s you made a connection here connection there if things have a way of working out right and I think like most do I probably know me like they know like I’m not afraid of like try something like a bike all right screw it switch let’s switch course so after that we we got into electronics we started electronics recycling and that was kind of you you that’s how you

know you that’s what you were doing yep we got you on top of that and then that’s how we found Jay right a start in yeah electronic so do you want to give us like yeah it’s always kind of interesting and you know I was like well we need a couple guys to put a ad albums Craigslist and Jay had a couple people that I actually called you I you never I never got that voicemail manager of TV pipe but it worked out good the circus you went to work for United Mel’s anyways and we got Jay on board but it was funny I remember I had a series of I think I’d like six or seven interviews you know that day and I kind of had my mind made up of who I was gonna hire but I had one more and as this guy he pulls up in this jacked-up Chevy ya know this guy’s interested it comes in the door learn sit down and we just start BS and talking you know yeah he’s telling him got his stuff and anyone’s ever talked to Jay you know he’s just kinda

be s is anybody oh yeah you know you just tell me this and that and you know he had a cnc background it’s a kind of for my days at staffing agency those i always kind of found that those people you know pretty versatile and so i was like okay let’s let’s give that guy a chance yeah thing with Jay and then Jay came in we obviously developed a good relationship but you know we fed off each other really good and Jay has a very good mechanical mindset and you know mines not great and so I was able to kind of draw off Jay and Jay was kind of able to draw off you know my you know kind of sports selling experience and you know the staffing part and the business part and you know basically I would go I would go out acquire the e scrap to our different customers that we had built up bring them back and then we would just dismantle them and we just learned together yeah that was a win for us like that lect Ranas business so it went from loss to win and yeah I

think from there we built the Boise yard and that’s what I right now that’s where I really met you time like we really helped open up Boise yeah yeah so we built the Boise yard you work the scale manage the yard everything from you know weighing people in with cans to all the back end of the business and from what from what I recall that’s kind of how you cut your teeth in the day to day you know that I look back at when we started this facility and I mean looking back at it now and I’m just like all that was crazy to me you know cuz I mean I know when people walk in the facility now like they don’t know what it looked like empty and they don’t know what it took to get that Baylor in here that was a massive project oh yeah and then setting up the the copper chop and word is now I’m in this amazing when you really kind of get down to a but yeah so we you know we’re down here trying to get everything set up we integrated the the electronics we

were on a you know building on the other side they’re integrated that here and if there’s a lot of moving pieces finally you know I remember when we had the grand opening here mm-hmm hey who’s gonna talk at the ribbon-cutting ceremony like that but anyways we got through it but funny part about that is that the time you know Bret Wells he was working over at the diner dynasty and Brett is now the director of her Boise and mount home yards and and Bret Wells talked on that grand opening – yeah you know so it’s just it’s funny how you know everyone’s paths cross and then you never know when you know it’s going to be a colleague of yours that you’re going to be you know working with and making a difference but yeah so once we got everything set up here in Boise you know try and figure out you know the operations part – the buying part I know I I had a conversation with you one time I’m like well okay so what do you what do you want me to do you know here and you just say just

make sure things get to the right places you know and then what was neat for me is that I learned a lot from Nick on the non fair side of things yeah and because I was kind of weak at that and the pricing and how – happened and I remember you know when we were in that you know scale house and we just wanted things to go you know yeah new financial resources that were put in this in this facility this building and you know when we started out you know when you just have a few custom one or two one or two and you’re like awesome for like big trucks yeah awesome for dealers you know it’s it’s it’s paced it’s it’s got it’s it’s it’s easy access out there anyway but it’s not really in a say a retail traffic hub where you get the day to day five pounds of cameras and yeah this and that just a traffic drive right by your facility you know so this this facility now is great but it took a while to build that steady customer base just because of its location yeah and I

think that forced us to be you know on top of customer service like we had to be exceptional on the customer service end or else nobody was gonna make the effort to drive out here yeah and I think that’s kind of I mean we always pride ourselves on customer service but it seems like that was one of the like things but you get somebody to drive out here you better remember candid take care when we first opened you asked me and Caldwell do you want to go to Boise and help open it I said yeah you know hell yeah wanted the challenge I was so used to Caldwell where we were almost at a hundred customers a day yeah I got here and we were like one or two and I had that feeling of like oh it makes you really like focus on the price focus on the service focus on hey look how can I help you tell your friends and yeah and it had been you know a month in month out we get more and more and then repeat and yeah it was like really cool to see it and

its really cool to meet you that way and it kind of helped build it together there was it was neat yeah so after we after that then I remember I was at this time I was sharing office of my mom I think at this time and I was my mom was bought but trying to my my dad was ready to retire he was on his way out my mom was my mom still this day really enjoys working I think my dad was kind of like alright let’s go do something different and so we knew that we need to take off the insurance and HR part of you know what she was doing cuz Brian Ferguson our CFO now was basically handling or beginning to handle most of the financial stuff so that was kind of the transition for you if I recall correctly industry that HR insurance side of our business like the real backend yeah once we filled the scale house and able to handle yeah the first really big project was the health insurance yeah we started you know really working on and when I got it started doing that I realized

that I was weighing over my head but you know that there’s some you know there’s some good in that because sometimes when you know that you have a big challenge out of yeah you know all you can do is work out it yeah I know and keep working and working and then you know surround yourself with good people you know and we were lucky we found a really good insurance broker named said duh Catherine 10 and we’re still about them to this day and he helped us kind of get it get things on track but there’s a lot of legwork to do with that and we were able to you know do something pretty good in my estimation and then that kind of led into the that HR stuff and you know some of the compliance stuff and safety stuff and you know that’s just kind of how it rolled out yeah I mean we were talking about you know I I have a lot of personal I have a lot of irons in the fire and we were talking you know here recently like towards the end of 2019 how we were going

to like structure you know the entities and what we were going to do and how we were going to kind of move around the org chart and we were talking about you know how to who is the best suited to be the president of United metals and I always thought you know any somebody that has been pretty much has done about every job at least for a short amount of time the only thing you haven’t does of the mechanic yeah we’ve been able to find like some really good mechanics know that side of the business so I always thought that that was a pretty fitting but I always kind of I get this question a lot lately that because I talk to a lot of different people from all over the country and they’re like so you guys having a tough time hiring people you know and Idaho and I’m like yeah I’m like that is I mean I can’t even I can’t overstate that enough like no matter where I’ve gone to who have talked to there’s certain positions that are fairly easy to hire you know when it comes to office staff

or something like that it’s a little easier I guess but when it comes to just general labor the CDL truck drivers and whatnot I mean why do you think people want to come to work here at United metals I mean what do you think we offer that because you spend a lot of your depth time recruiting and bringing people in and we hope that by us doing this we’re you know we’re kind of putting it out there that we are always on the hunt for good people we don’t care what the economy looks like because we’re on the hunt for good people right and we’ll teach you the business but I qui I always say I can’t teach you how to be a good person yeah and what do you why do you think people are wanting to come work here I think you know this company has a lot of opportunity to give you know anyone that wants to come in earn it work their time but it’s just like anything that you have to you know sometimes start from square one and then work yourself up but there’s plenty of opportunity here

too as well I think another good thing about United metals is the fact that no it’s a family-owned company you know when you when you punch out in the morning you know people understand you know they’re not working for this huge corporation where you’re just a number right you know some people you work for a public corporation and that’s a lot of their business is dictated on quarters because they’re publicly traded or even a huge private yeah even a private you know so we’re you know one day you might be working there and then for some reason there was you know a guy in a suit somewhere and he said your department you have to lay off 250 people and so it’s just a number okay yeah what I hope what my vision has always been for United metals and it is and and that’s how it’s played out is that everyone knows each other you know Brett when you go down to our yard in Hebert and you know 20 Falls no mouth home wherever you go like they know you you know I mean you have a good conversation with anyone

that you know that we just hired to you know someone that’s been worked there six months four or someone that’s to ten years you know and that’s my thing too is that when I go around to you know I I liked I like people’s stores like everyone has a unique story to and like what what makes you tick you know and everyone’s motivated different ways but I would say primarily for me is just like I think that’s the biggest driver you know why people want to work here United metals yeah and it’s I mean it’s getting tougher and tougher to find you know people and I know you know there’s you know people talk about culture and you know this and that and I culture is one thing and you know haven’t you know a fun place to go or you’re not gonna love your job every single day yeah but you’re gonna at least appreciate the people around you and they they want the best for you but I think it’s just as much about like reputation as is you know people as reputation is probably more important to me than the word

culture is I want our reputation to be like we’re gonna do the right thing and thereby do as a person and you may not be a fit you might get here and say this is not exactly what I thought it was gonna be forever and we want you to walk out the door with a smile on your face and say that’s not my jam yeah and I’m okay with that but the reputation part is huge because we live and die by our reputations and the number one thing is that is to be fair the fair to people yeah and and I’ve always looked at and the way that the yards are currently set up is that you know I think the biggest thing that we can do for individuals is to help coach them you know identify their skill set okay are you more on equipment operator side are you more on you know mechanic what about truck driver you know is that something that you want to do and if we can develop that cultivate it and coach that it’s a win-win right for sure and for me like that’s the beauty

of the American dream right yes that would you come in to wherever you go there’s opportunities as long as you grasp them as long as you put the effort in you put you know you’re motivated to come to work every day you’ll succeed that’s a man we were just we were just talking earlier we did a hustle harder award right the reason we came out with that is because we want people to know like if you’re willing to put in the work and you’re willing to you know hustle and have some grit like the options are endless I mean we’ll find you if you don’t like doing X but you’re busting your ass doing it and we’ll put you over here B and if you that’s not your fit then we’re gonna find something that’s that’s your fit as long as you’re willing to give your max effort and trying to do the job like I I could be better at something else we’ll keep moving you and so we find your fit as long as you’re willing to put forth the effort yeah that seems like that’s kind of the beauty of what

we do is we don’t expect us just squeeze you in you’re a round peg and put you in a square hole like we I kind of want you to just grow and do what you do what you do use your skillset to better yourself and the company I mean and I think that’s what I think that’s part of our culture you know I think that’s one thing that we do show and that’s one reason some of the social media some of the podcasting stuff we’re doing like I truly want people to know that we have that culture here like we and we do all of our stuff in-house like and I think that’s what is cool about us like if we want to get good at something we don’t just farm it out like we dig in and we really try and figure out like what is it gonna take to be good at X and I think that’s just the nature of how we go about things yeah and I think too you know this is the scrap business it’s it’s really niche II – you know I mean you could get the

run equipment your whole you know for 20 years running excavator whatever doing dirt work it’s a lot different you know sort and scrapped and doing what we do right so yeah that is part of the pill in my opinion to come here to work for United metals right because we have to train our people well we have to develop them because it’s hard for me to put out on an indeed posting you know we need a senior scrap operator escalator operator right yeah because the application is different yeah you can know how to operate an excavator right which is fine but you may not know how to you know unload a nice theater with them with a magnet and unload unprepared iron and feed a baler and all that I mean we can teach you that yeah I mean if you’re you can operate an expert that’s great we just can’t teach you how to have hustle can’t teach you how to like work through some crappy times and kind of get get over the and you know another thing I try to tell when I interview applicants and whatnot I kind of tell

them the story of United metals and I talk about you know your parents and you and you know I always just say is that we’re not afraid to explore you know new opportunities and you never know when there’s something that’s just going to be a fit out there right you know so you look at like what we’re doing the cop of reclaim and the diverter reclaim right those are just things where we kind of thought of an idea but then you have to have good people yeah you know to put in those positions and again like what would you rather do with your existing employees would you rather draw them and bring them into the fold or just hire someone just out of the blue that you don’t know and our philosophy is like no let’s we got a walk-in house first and we’re always you know hatching and come up with ideas to kind of expand what we do and so the I always tell people might just stick it out I’m like if you’re if you work your butt off yeah stick it out I promise you something’s gonna come along

yeah I mean if anybody would ever said a year ago that we would be trying to start our own media company they’d be like what yeah right they may be like does it make any sense you know but the reality of it is with us I mean we started a mobile pickup company for just copper like that’s the only ones doing that and but we did that because we saw that there was a need for him mhm and so we our goal is to fit that need and then goes back to what you say is finally right people yeah to do it and if you’re in house already we’re going to give you the first crack especially if you’re sitting there busting your butt right and and putting forth the effort and saying you want opportunity like that’s what we’re here for what I could tell everyone firsthand like when I started here I saw that opportunity and like tell I mean for you like that my favorite story like a lot of my favorite stories everybody that is at this table and like a lot of our man MIT team like whether it’s

J or buckston or I mean berry on the hauling side or I mean Joe on the pipe side like there’s nobody and Brian came in as basically just like admin like nobody that’s that’s involved and what we do every day is start it as the boss yeah nobody that’s what everybody started you know Jim Jim started as a dry you know I mean everybody that we have started doing grunt work so we’re all the proof and like just going back like the upward I saw the opportunity I interviewed with you he gave me that job I just started doing cans and and I’m not even a good interview I don’t know I’m like yeah yeah hey I told you in the interviews like hey I plan to just you know yeah my feet going sir go back to college you know but I saw the opportunity and then he asked me to go to Boise and then you you I worked my ass off and you gave me the opportunity and that’s just proof right there and I said hey I’m not going back to college would you and I know you ran aluminum

cans for a year for a year I didn’t cancel right here and I worked in that that Center for a year yeah and then you then the the timing was right the opportunity was there uh-huh and that’s just like his proof with with me and a lot of the guys I tell everyone that story but I I just sometimes don’t know if they truly buy it all the way that’s the truth one percent yeah no I mean I agree you know going back to the electronics days man I’m going to pick it up and then just busting the board’s out of it and swing on it and and just trying to figure it figure it out you know and then I know president of United metals drove a box truck picked up of shitty computers took them back to a warehouse pulled hard drives it fans a nerd series of really out of them yeah and so like if anybody really wants to know like the reality of the situation like I’m telling you right so this is a good story back in electronics day and it includes J and we’ve already discussed

briefly my lack of mechanic skills but anyways so get aligned on some good electronics and an electronics business it was always like there’s a lot of crap out there you know slavery yeah sound like something good with value was awesome so this company had a bunch of storage units and they have like these small little computers but they were filled in like a gay bored box and it was like I don’t know about four feet tall whatever and they were just stacked these computers and when I talked to the guy on the phone I really wasn’t expecting that he opened up storage and I’m looking at it and I’m like oh we had that small box truck with this had that lift gate on it and so how did I do it I’d have a pallet jacket I’d go in and I’d pump it up and then I’d maneuvered the boxes or pallets go up with it and then put it in the box fan well these boxes were so heavy and I just muscled it on the lift gate and I pulled it up and and the lift stalled we’re just so close

this is a disaster what are get again I and I ain’t at this point it was hot outside I think he was about hundred degrees I have my polo shirt off I’m just in my white regular hasty I’m just sweating and I’m like I don’t know what to do I’ll call Jay Jay Jay rolls over in that big jacked-up but I don’t want to do like it’s not picking it up and so J it’s like starts you know gets in the truck and kind of get puts it off the gas down to kind of keep that battery moving you know by god it took us a while but we got those computers in there we gotta my motive but but in but it makes you appreciate it you know more you know yeah the small like the small little win it’s like I tell people you know when we when I started full-time in 2004 we had like 20-something the appellees some somewhere like somewhere in there you know and now between you know all the entities and locations and stuff like you’re between 150 and 200 and so if people

are like geez and I’m like why do you do I’m I do die I don’t do it like I like I’ve had a bunch of people that have came up through the system like over the years like you don’t build it overnight my grandpa didn’t build it you know overnight my dad didn’t do it he did overnight and we haven’t done what we’ve done overnight it’s I mean in two years is we 50 years like literally we’ve been doing it for 50 years so we’re not a startup like we’re not you know we don’t have a bunch of people throwing money at us to keep this thing running like it’s up to us to try and make money in shitty markets right now on the scrap end to keep the wheels the wheels on the bus and I think that’s what’s fun about it is every day we that gets the team we both play team sports you play team sports growing up mm-hmm like it’s a team game microservice is a team game and like that’s probably why we all see eye to eye as we were used to this you win

as a group and take any learn from those laws I want to thank you again it just goes back to the people and you know trying to get good hires and trying to get good people on that wanna grow that want want to learn because you just never know when there’s going to be some you know opportunity to start a new yard here or do this and now we got a draw from our people you know and if you have him in place and you can trust them in and you can work well together because you know someone might have really good mechanic skills here but you know like the markets here but if you work together like you can eventually get there but a lot of that though you kind of have to drop your ego at the door and say sure you know hey I don’t know everything you know and not I have to be the man I mean that’s the worst thing anyone can in my opinion doing life is say be it be that no at all I know everything because you’ve done yeah and then you’re gonna encounter

a problem that you don’t know how to solve and if you can’t ask for help that problems not gonna get solved yeah how do you grow your business you find smart people you get him in there and you find stuff that you’re weak at yeah and you know you don’t double down on your weakness yes you say I’m shitty at this I’m gonna go be good at what I’m good at but I’m gonna find someone’s really good at something I’m crappy at you know or whatever that is so I mean that’s always the way I’ve kind of approached things is a find what you’re good at and do it find something that you’re not good at find somebody that can fill that role and be really good at it and then the two of you three of you four or five of you hundred of you combined and now you’ve got something yeah you know and one thing Aibileen you know working here is you know if you’re ever in a position to where you you know supervise people you manage people don’t be afraid to delegate thing I think people get so worried

that their training their replacement and you’re not training your replacement you’re training someone to take some burden off you so you can do more things and you know anyone you know not only here or wherever you’re working like don’t be that way because you’ll never scale yeah you’ll never grow you know and you’ll never be able to be part of the part of the bigger picture right so like if you want to be part of a growing business and you want to be part of the growth yeah then you have to be willing to train the next guy so that you can then have the opportunity to grow if you don’t ever if you’re not ever willing to train the next guy then no they’ll never replace you in that position yeah because we’re gonna be stuck you’ll be stuck in it you’re you’re better off it’s kind of counterintuitive I think too with the way a lot of people think about it is you’re better to train your replacement while you’re there that way when the time comes you can move up you can go start that new yard you can be that

new position that they create in their office or whatever it is yeah especially if it’s something that you want to do this different you want to change switch up your career yeah I think a lot of people that haven’t fit into our culture that had some really good skills and some real good promise or the guys that couldn’t do that they couldn’t swallow that you go and delegate you know whose are they I don’t know if it was fear or what the word is those where they couldn’t just teach people around him yeah once you learn to trust and once you learn to trust the culture here or were like you said wherever you’re working like you truly will just like everyone will flourish you know everyone and I mean but you know my time working here you know and that’s the thing and that’s what I want everyone the company to know is just like look it’s not the fact that you’re gonna make mistakes that’s just life don’t get caught up in that don’t be fearful of talking to someone and admitting that because that’s another way that you’re gonna grow is

to learn from but the only way you can learn from it is demit it and up to and say I don’t know like I screwed up I did do this correct and but then someone can step in and show you what you should have done and you learn from it and then try not to make that you know mistake yeah yeah you own that mistake I’ve made it a ton of them buying buying scrap you know but on all those I remember all those mistakes you know I remember him and I take them and I try to tell everyone that I teach yeah hey I know this cuz I did it and I screwed up now if you make a mistake I don’t want you to hide it from me way to tell me yeah and we’ll help fix it and then we’ll use it to teach and you know thing about mistakes like when you’re in the middle of the fire like it feels like that is hot yeah I get world’s crumbling around you but then like a week a month a year later you can like look back and you’re just

like ah yeah but you can laugh like 98% of them like you can get a good chuckle out of but at the time it feels like it’s just it just gives kick can consume you but that’s what I like the culture here you don’t have to have that fear to communicate it you know hey I made this mistake can you help me fix it yes I will help you fix it so I’m super I’m super excited I’ll kind of close it up a little bit and then I let Tom kind of speak at the end but I’m super excited about kind of where the directions going but it is cool about it is we have a pretty long outlook we don’t ever run our business on a quarterly basis we’re kind of looking to what what’s going to happen in the future so that’s kind of what excites me about you know going forward I mean is there something that that you’re looking forward to the challenge is there something that you’re looking forward to business-wise or whatever you know pushing into this year you know the biggest thing I get enjoyment out

of this my job as seeing people improve the seen them grow and there’s not it’s such a great thing when you when you someone comes in and they’re you know new they really don’t know what they’re doing this and that and then you see them get moved into a position and they grow up like right in front of your eyes right so I think what I’m really excited about is how we’ve kind of organized the structure the management structure of the company and basically what we’ve done is we put and we’ve called it directors I mean we’re not huge on titles but I mean we had that you know at least have some direction and just so people knew but seeing you know these certain individuals whether you know it’s Buxton and Caldwell Brett wells and here Ju doing what you’re doing and or Nick you’re doing what you’re doing an Amy Dallen Hebert and then you know you see you know James Cole down in hayburn’s operation managers Kobe Lane and Jose and and you know we Bob and ego and manual and and Dave here and lust just goes on and on

and Jake and Chris yeah yeah I’m just really saying a lot of names here but man that’s what I’m looking forward to it and I’m looking forward to each of those people developing their people at 30 yards you know and just watching things just grow and I think you know if everyone can come to work with the purpose they’re gonna have bad days every day is gonna go your way you know but if you kind of move you know that ball least an inch yeah it’s gonna be cool it’s gonna be something to see you know and I’m just no that’s good yeah it’s gonna that’s it’s gonna be fun man like I look forward to it is like five years nine years and 15 that’s funny I mean for us it’ll be pretty big a time capsule we should come back oh yeah yeah I’ll probably be fat which I’ll be fine with that all my wife’s fine with that and we find this to see like what’s changed in what come up and what’s going on but yeah I mean I was up in a call about the day you know just

being up in that Hall in building and you know seeing Barry and Jim and Elizabeth’s up there now and salmon and Angela and I’m just looking at that and you know that the remodel I’m thinking about in 2009 Monday and I didn’t even know I was like I don’t know where I work like suit pants and uh you know yeah a collared shirt you know I’m like okay this run bad you know but now does seem like all these different facets of the yards I mean god is cool so think about a ten years from now I’m excited to see ya oh you know yeah it’s gonna be cool man it’s gonna be cool so when people ever ask us like what stocks are you invested on my dad I look around like this is the stock market for us yeah when that thing moves crazy it doesn’t it doesn’t really take too much off of my create too much sweat on my brow it’s more just like what would we accomplish today as a company whether a pipe company or scrap bump here whatever it is like that’s the that’s the biggest well

I got a quick question before you Tom if someone watches this sees it and likes our culture how do they apply how do they go find you oh yes I mean you know you always come in fill out an outfit okay you know we usually have postings on indeed you can do that one cool thing we just developed is especially for drivers and they can go on to our website um recycling and United hawlings website and they can fill out a driver application and they can fill out an application normal house works on there too as well so yeah those are the good places go to the website go to websites all you know figure it out just whatever you’re comfortable with okay perfect great thanks bud all right thank you for listening to another episode of recycled Idaho and as we continue the journey across this great state we look forward to bringing you more stories of people and organizations putting in the work to do the right thing